Fortius Membership Pause Policy

You may pause your Fortius membership at any time for any reason. Please read the rules below before submitting a request.

Pause Length

  • Minimum pause: 30 days.

  • Requests for less than 30 days will not be processed. Your membership will remain active until a valid request is submitted.

Cost

  • First 30 days free once per calendar year.

  • $10 per 30-day block maintenance/admin fee after the free period.

  • Billing for regular dues is paused during a valid pause, except for the maintenance fee above.

How To Request

  • Submit your Pause Form at least 48 hours before the requested start date.

    • Example: If you submit on July 1, the earliest start date is July 3.

    • If you select a start date inside 48 hours, we will adjust it forward to meet this requirement.

  • Pauses are not backdated.

  • Account must be in good standing.

Auto-Resume

  • Your membership automatically resumes on the resume date you select.

Cancellation While Paused - Read Carefully

  • You may submit a cancellation while your membership is paused.

  • By submitting a cancellation during a pause, you agree to all of the following:

    1. Immediate reactivation to start the notice: Your account is unpaused and reactivated as of the cancellation submission date so the required 30-day notice period can begin.

    2. 30-day notice still applies: The standard 30-day cancellation notice remains in effect.

    3. Final dues are valid and will be charged: You agree that any regular monthly membership dues that fall within the 30-day notice window are valid and will be charged to the card on file.

      • If your normal billing date does not fall inside the notice window, Fortius may assess a prorated final charge equivalent to 30 days to cover the notice period.

    4. Maintenance fee stops: The pause maintenance fee ends when the 30-day notice begins.

    5. Access during notice: Your access remains active through the notice period. You are welcome to train, though attendance is not required.

    6. Summary: Pausing does not eliminate the required 30-day cancellation notice or the final applicable charge. Cancelling during a pause reactivates your membership to run that notice.


Special Cases

  • Military deployments: You may pause for the entire deployment term. Email details to [email protected]