Membership Hold Request

As stated in your CrossFit Exile Membership Agreement, you have the option to put your automatically recurring monthly membership on hold. (Pre-paid memberships we have sold expire based on the specified pre-paid period regardless of usage and cannot be put on hold). We crafted this policy to be fair to our members and to our business. If you have a long-term hold request due to Injury, surgery, or pregnancy, please reach out directly so we can discuss your situation further. Before submitting your Membership Hold Request, please read the following important points carefully. By submitting the form below you are confirming that you have read and understand that: Membership hold requests must be submitted no less than (7) seven business days before your forthcoming scheduled renewal date. Membership hold requests received later cannot be processed until after the forthcoming scheduled renewal payment. All membership payments are non-refundable. A member in good standing may place membership on hold only after the initial two-month term of membership. Membership holds may not exceed 6 consecutive weeks and 10 total weeks in the calendar year. The AutoPay on the membership file must be confirmed and active. Upon expiration of the hold period, your account will automatically reactivate, and regular membership payments will resume. All membership payments are non-refundable. If you choose to cancel your membership during the hold period, the standard 30-day written cancellation notice requirement stated in your membership agreement is applicable. If you choose to reactivate your membership after it is cancelled, membership rates in effect at the time of reactivation will be applicable (membership rates are subject to change).

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