Before submitting your request, please review the following:

Hold Options:

1. App Access Hold – $8/week

  • Pauses gym billing

  • Keeps access to the OEV Athlete app

  • Gym use during the hold reactivates full billing

2. Credit Forward Hold – Class Pass Bank

  • Regular billing continues

  • Missed sessions are banked as bonus class passes

  • Passes can be used in addition to your regular weekly sessions when you return

  • Passes can also be shared with a friend or family member

  • No gym or app access during the hold

Hold Terms:

  • Minimum 2 weeks, maximum 4 weeks

  • One hold per calendar year

  • Submit at least 5 business days before your next billing date

  • Membership resumes automatically at the end of the hold

  • Our 28-day cancellation policy still applies during a hold

  • Paid-in-full annual agreements cannot be paused