Before submitting your request, please review the following:
Hold Options:
1. App Access Hold – $8/week
Pauses gym billing
Keeps access to the OEV Athlete app
Gym use during the hold reactivates full billing
2. Credit Forward Hold – Class Pass Bank
Regular billing continues
Missed sessions are banked as bonus class passes
Passes can be used in addition to your regular weekly sessions when you return
Passes can also be shared with a friend or family member
No gym or app access during the hold
Hold Terms:
Minimum 2 weeks, maximum 4 weeks
One hold per calendar year
Submit at least 5 business days before your next billing date
Membership resumes automatically at the end of the hold
Our 28-day cancellation policy still applies during a hold
Paid-in-full annual agreements cannot be paused